Welcome to Vodafone Community
There might be something in Home Phone - PDF
There's a number you can call to have things checked out in the link / photo I've attached @PeterChape
🌈 Stay Safe 🌈
Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.
Samsung One Ui 2.1 / Android 10.
Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.