Hi there
As per the subject line above; I have had no landline service since having my broadband upgraded to fibre optic on 11th January, I have honestly lost count of how many calls I have made to Vodafone's customer service (sic) department - and every time I do call them, I have to retell the entire story from the very beginning and listen to their cast-iron promises that they will get the problem solved 'within an hour/two hours/24 hours' (delete as appropriate) - which of course never happens.
Should be noted here that I have been with Vodafone for almost a year and have not had any problems with them whatsoever until now. Also - I am disabled and mostly at home, so rely heavily on my landline to connect with doctors/nurses/specialists etc - unfortunately, my mobile signal (Vodafone) is not the best in my area.)
Ironically, the fibre broadband is working like a dream: guaranteed 100 Mbps and average test speed so far of 108 Mbps.
Would appreciate any advice anyone is able to give re the landline.
Cheers,
Teuchter
