Landline Not Working

[TheBig1]

Hi,

Just noticed my landline is no longer working. The dial tone is pulsing and we are not able to make or receive calls.

As soon as we enter a number, "0" on the keypad, we get a constant engaged tone? Rebooted router but still the same?

Any ideas?

[Charlotte]

Hello, @TheBig1. I hope you're well.

It's disappointing to hear that you're having problems with your landline, as I appreciate the importance of staying connected. If you haven't done so already, you can test the line for any issues. Alternatively, I'd recommend reaching out to the Broadband Support Team by either calling up on 03333 040 191 or via Live Chat, so that they can take a deeper look into this for you and get to the bottom of what's happening.