I’ve been with Vodafone for a few months on their Ultra 900 broadband package and have the ultra hub. Not had any issues until now.
I discovered by accident that our landline isn’t working (it was previously) and I don’t know how long for.
I have a Panasonic KX-TG8182EB twin handset with answer machine phone. The answer machine base is connected direct to the ultra hub to the green Tel 1 port with the DSL cable. When I check the phone, I get a dial tone, but it has a regular pause in the dial tone noise. When I call any number from it I get a dead line tone. I cannot receive any calls to it (although the phone I’m calling from does tell me it’s ringing the number).
if I plug the handset into Tel 2, I get no ring tone and cannot make outgoing calls, but I can receive calls ok.
in both instances the phone LED on the back of the ultra hub is lit green (along with all other LEDs).
I don’t have another handset to try, unfortunately.
before I call support, I wondered if anyone else has had the same issue and found a way to resolve it? Like I said, it was working fine a week or so ago.
Any help is appreciated.
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