Spent 45 minutes last night with Vodafone agent , i tried everything to check the landline. Its still not working there is no dialling tone Vodafone are a joke, Broadband is working, but not our landline. I know there is a fault on the line yet Vodafone don't have a clue
Hey @elposty1 I hope you're well. It's disappointing to hear that you are experiencing issues with your landline service. As we have no account access on the Community, and therefore are unable to do any line testing, please drop a message to our Social Media team here with your account details so they can look into this for you.
Thanks for your help, after doing my own investigation work there is an outage in my area. Vodafone are laughable still waiting for a response on twitter and spent ages on live chat last night and they seem none the wiser, its not rocket science Vodafone you need to do better.
Vodafone are laughable still waiting for a response on twitter and spent ages on live chat last night and they seem none the wiser, its not rocket science Vodafone you need to do better.
You wont find many on here who will disagree with you. Social media as a support channel is laughable.
It will be a fault on one of the two wires from the copper PCP cabinet to your house.
The broadband signal only requires one wire, when the pair are connected you will get a dialtone and be able to make voicecalls again, it's a simple fault for Openreach to sort.
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