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21-05-2024 07:32 PM
Hi there 🐵 Our Village Hall has no landline and it seems we need one to get decent wifi. Is BT the only game in town? Where else can we get a quote please?
22-05-2024 01:11 PM
Hello @Katie121 I hope you're well! If you're interested in taking out broadband with us, you can view the availability checker here. For further information and support on what services we can provide to you based on the current set-up, I'd recommend either calling up on 03333 040 191 or messaging here so you can speak with the Broadband Support Team.
22-05-2024 01:40 PM
Thank you, but we have no connection, there is no socket to attach your service to. It seems it needs an Openreach trench
22-05-2024 03:11 PM
I appreciate what you're saying, @Katie121. Have you reached out to discuss this with our support teams? Depending on the service you need, we may be able to liaise with Open Reach/CityFibre to provide you with a connection.
23-05-2024 03:47 PM
The link is only to an idiot TOBI, not a support team
23-05-2024 04:19 PM
Try the following link. It's TOBI with the ai turned off - just a few security questions and you'll be chatting with an agent.