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No landline in the event of a power outage

2: Seeker
2: Seeker

When we renewed our broadband contract recently we rightly or wrongly accepted VIOP (?) so that our "landline" calls will now come through the router. It looks as if this is an inevitable change so there seemed to be no point in objecting. This is fine as long as there is power for the router.     Additionally,Vodafone are unable to provide a mobile signal in the house although coverage in the area is good. We are in a not-spot so we use wifi calling but if this  is also unavailable,in the event of a power outage, we will have to leave the house and walk varying distances to get a usable signal. Our absolute worst case scenario is being upstairs in bed with a power outage and some sort of emergency (a fire trapping us upstairs?)with no means of contacting the outside world. We are both elderly with a number of health problems and are concerned that this improved technology has left us more vulnerable than before. Ofcom guidance to the industry seems to put the onus on Vodafone to provide assistance in these circumstances but I see no evidence of it. What have Vodafone got to say about this situation?


3: Seeker
3: Seeker

During a power outage, the absence of a landline exacerbates communication challenges. Unlike mobile phones that rely on charged batteries, landlines typically require electric power. This vulnerability hampers one's ability to make essential calls, posing a potential safety risk. In emergencies, having alternative communication methods becomes crucial for maintaining contact with loved ones or seeking assistance. The reliance on technology underscores the importance of preparedness in an increasingly interconnected world.

16: Advanced member
16: Advanced member

Mods, watch this one.