main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Mobile Broadband

Are Vodafone providing a solution to NAT issues on games consoles? xbox, ps4, switch

Highlighted
2: Seeker

Since joining Vodafone and attempting to play my consoles through my 4G LTE device I've come across the various NAT issues everyone is experiencing and have tried various methods to get my devices online with my Vodafone sim (including borrowing kit from my networks team in work for port forwarding and static IP addresses, tethered VPN's, and other wonderful solutions.). Seems that theres no way to address the NAT issues that everyone experiences trying to game over the Vodafone network.

 

With the introduction of these 4G/5G home broadband solutions (Gigacube) is this something that Vodafone will be addressing? From looking into this issue there appears to be a large amount of people joining Vodafone, realising that they won't support games devices over 4G/5G and then cancel thier contract. I am currently in this exact situation with a new 30day contract. I'm happy with everything else on Vodafone, great signal+plan etc, but not being able to play consoles over a tethered connection is a massive drawback for me where this is required when I'm working away and if I can't get a solution I'll no doubt be leaving Vodafone for another provider.

Surely Vodafone can't just turn a blind eye to this any time someone brings it up? Especially with the Home broadband they are offering (Which if this issue was ironed out I would absolutely be signing up for!)

 

Cheers

View more options
4 REPLIES 4
Moderator
Moderator

We really appreciate your feedback @highlandsports and understand your frustration, nothing should hold you back from a full gaming experience. 

I've passed along your comments and raised this for further investigation, as I agree this would be a great benefit 👍

View more options
4: Newbie

Well, there are people telling me that they have port forwarding working but no matter what I try it won't work for me over Vfe - clearly I am not alone. For me it is not a big deal as the Vfe broadband is just for failover should my primary broadband go down.  I can appreciate for anybody wanting to play games it would be a complete non-starter. I do wonder if typical 4G latency would kind of be a real downer for many gamers anyway? Of course 5G should not have the latency issues.

 

 

View more options
3: Seeker

I’ve also literally signed up and received my gigacube today and found the strict NAT issues (all troubleshooting steps have been attempted such as DMZ, port forwarding, virtual server etc etc), I know the NAT is nothing to do with 4G in general as I can tether to my iPad (Sky/o2 network) and get an open NAT type and being on the unlimited day plan the fact that gaming uses less data than streaming movies I cannot see how data usage can be the reason either.

Please tell me this is going to be resolved ASAP or there is a resolution in place so I don’t have to send it bAck.

View more options
4: Newbie

I believe that the IP address you are being allocated is a CGNAT private IP address. I suspect Vfe don't have enough IPv4 IP addresses. Sorry but if this is indeed the case port forwearding will not work. The only option is to tunnel over the IP connection with a service like Andrews & Arnold l2TP.

View more options