Mobile Broadband
The place to discuss Mobile Wi-Fi, data dongles and tablets and Mobile Connect software
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Forum Posts

dongle sting

Am looking for vodafone customers who were given a dongle by vodafone sales reps saying it was a freebie and have later been stung by data usage, we were given a dongle by vodafone saying as a loyal customer we are giving you a free dongle with 30gb ...

raddy001 by 2: Seeker
  • 2 replies
  • 0 thanks

Unjustified Data Charges [RESOLVED]

I sent this to the Nick Jeffery at nick.jeffery at and yet to receive a reply. Hi NickFirst of all, thank you for taking time to read this.I recently purchased a 4G 50GB dongle for £30 initial charge and £30 per month.After a few days I ...

firaez by 3: Seeker
  • 8 replies
  • 2 thanks

R218h block users

We have an R218h in an office and on the Mobile Wi-Fi app I can see there is an unauthorised device connected.  I'd rather not change the passcode for the device as that would also need dozens of authorised users to have to change their settings. Are...

BPLUK by 1: Seeker
  • 1 replies
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K5150 Firmware update

Hello, i have a K5150 dongle with version 4.0I tried to update to latest version but everytime i try it, it says failedIn the update app it says that the current version is K5150_UnknownI have the unlock code but still no results Thanks in advance

old SW in dongle

I purchased just SIM to my old dongle from 2012, in shopd told should working.My dongle is: K3772and i got message in my computer Service not found!Make sure that the Service with service name "VmbService" is running before starting Vodafone Mobile B...

shushu by 1: Seeker
  • 1 replies
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Unlocked R216 now not finding network

Hi,I have a one year old R216 that i unlocked, about three weeks ago, through Vodafone. I have since been using another networks sim in the unit and it was working fine until a few days ago, i have tested the sim in my phone and it is working perfect...

Frasmac by 1: Seeker
  • 1 replies
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PAYG bundle 250MB SIM APN

Hi, I'm hoping someone can guide me through here. I tried to give customer a call but the APN still not right. I got the SIM from store and i need the APN settings to setup on my 3G router. I tried various but i believe it has something to do with th...

liewjls by 2: Seeker
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I need help getting a refund

I took out a new contract In October 2017.  It is 1 of 6 mobiles on this account.  despite asking in store for the data to be capped ( as it is on all phones on thsi account) they did not cap the data or send usage notifications.  I discovered in Apr...

16 by 3: Seeker
  • 12 replies
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Mobile wifi

Have just got mobile wifi and it worked with my lap top .but when i disconnected from it and returned to my normal wifi connection my lap top would not connect to anything e-mail or internet

MGOS by 2: Seeker
  • 1 replies
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