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Bill vodafone

leasophia28
2: Seeker
2: Seeker

I have a vodafone bill unpaid from 2017 how can I pay it please i dont have the old number thank you

 

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[MOD EDIT: This post has been edited to remove personal information please see Community Guidelines]

 

2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

Follow this link @leasophia28 Contact Us and speak to the Social Team, they will put you in contact with the Credit Team.  

The unpaid bill will have been marked on your credit file and this would be something you would need to look into.

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @leasophia28 

 

If the debt has been passed to a debt collection agency then it's them you would need to contact and pay.

If the debt is still with Vodafone UK then you can also ring 03333040191 and arrange to pay or use a Vodafone payg sim to ring 191 or use someone's phone you know who's on Vodafone and ring 191 from their phone.

Please be aware that Vodafone won't agree to remove a default on your Credit File which lasts 6 years if the default is warranted,  which sounds like it possibly is warranted. 

I wish you all the best with this. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.