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29-12-2021 10:01 PM - last edited on 30-12-2021 11:31 AM by TJ
I have a vodafone bill unpaid from 2017 how can I pay it please i dont have the old number thank you
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30-12-2021 05:15 AM
Follow this link @leasophia28 Contact Us and speak to the Social Team, they will put you in contact with the Credit Team.
The unpaid bill will have been marked on your credit file and this would be something you would need to look into.
30-12-2021 08:11 AM
Hi @leasophia28
If the debt has been passed to a debt collection agency then it's them you would need to contact and pay.
If the debt is still with Vodafone UK then you can also ring 03333040191 and arrange to pay or use a Vodafone payg sim to ring 191 or use someone's phone you know who's on Vodafone and ring 191 from their phone.
Please be aware that Vodafone won't agree to remove a default on your Credit File which lasts 6 years if the default is warranted, which sounds like it possibly is warranted.
I wish you all the best with this.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.