Gigacube- red 4g and 5g light

[AbsRana]

 My gigacube is showing a red 4g and 5g light. However, internet speed seems to be fine. 

I have tried resetting multiple times but it remains red.

Should I be concerned? Or ignore it, as my download speed is good?

I just get nervous, as it is my main source of broadband and I work from home.

Best

abs

[Effie]

Hey @AbsRana I can certainly appreciate the concern this might cause but it's good to hear that your download speeds are fine 🙂 If you are at all worried, please give the GigaCube team a call on 08080 408 408 and they can double check that everything is working as it should for you! 

[Pluginz]

See if you can connect to vodafone.co.uk, as i would assume that is the default APN settings for your sim card.

If a WAN APN setting is, wap.vodafone.co.uk, that means it would connect to vodafone.co.uk, but as i am finding, this address seems to be dead and redirecting to somewhere else.  I know its not my own gear, as i got a vodafone complaints advisor to ping vodafone.co.uk, and he got the same dodgy address as me and came back as amazon.com.

vodafone.co.uk is 88.82.17.254
amazon.com is 52.50.67.91

When i ping vodafone.co.uk, i get an address of 52.50.67.91, which also times out, with 100% loss.  Work that out.

C:\Windows\system32>ping vodafone.co.uk

Pinging vodafone.co.uk [52.50.67.91] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 52.50.67.91:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

When i ping amazon.com, i get this,

C:\Windows\system32>ping amazon.com

Pinging amazon.com [54.239.28.85] with 32 bytes of data:
Reply from 54.239.28.85: bytes=32 time=118ms TTL=225
Reply from 54.239.28.85: bytes=32 time=136ms TTL=225
Reply from 54.239.28.85: bytes=32 time=204ms TTL=225
Reply from 54.239.28.85: bytes=32 time=146ms TTL=225

Ping statistics for 54.239.28.85:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 118ms, Maximum = 204ms, Average = 151ms

Check your connection address details to confirm any problems. Its the only way to defunkt all this rubbish.