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Moonandstars
2: Seeker
2: Seeker

I’ve brought 2 25£ WiFi bundles yesterday but they are not working or showing in my balance

1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

Hi @Moonandstars 

 

It sounds like the SIM's have not been activated, mobile broadband SIM's activate when the first connection is made to the internet.

 

Please see here:  Getting Started with Vodafone Mobile Broadband 

 

edited to add:  If you need further help Customer Services or live chat will help.  Please see this link: Contact Us