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20-08-2021 11:27 PM
Hi all.
I purchased the Samsung s20 fe mobile today and also renewed the Vodaphone uk broadband deal as previously they ended.
How do I go about claiming the free Alexia device?
The representative mentioned it and I think it has the first icky with it too so would be great if I can receive the rewards just not sure how to claim them.
Thank you 😊
21-08-2021 05:15 AM - edited 21-08-2021 05:20 AM
Hi @PaulMc1
Is the new Vodafone Tech pack your referring to Vodafone Home Broadband Deals.
“ How to redeem - Once you have completed your Vodafone Home Broadband order, you will receive an email or MMS within 14 days confirming that you have qualified for your Amazon Tech Pack. We will then send you your fulfilment details 21-28 days after your broadband has been connected. ”
If I'm off base with this then please call Vodafone Customer Support on 191 or use Live Chat and they'll clarify what's on Offer.
Also the Vodafone Social Media Team's via Twitter DM and or Facebook Messenger can help.
Contact-us-for-account-specific-queries.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.