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Mobile Broadband

R219H MiFi Expectations

Marcus-K
2: Seeker

I have today received my R219H MiFi hub and begun testing.

A couple of quick questions before I send it back.

1 - is there ay sort of learning or training phase, is this performance likely to improve?

2 - Why would the upload performance be greater than the download performance?

I've tried the hub in a fe3w locations around the home and have also tried multiple devices, the speeds shown below are representative for all tests I've run.

Thanks.

 

Screenshot 2021-05-06 161259.png

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13 REPLIES 13
BandOfBrothers
17: Community Champion

Hi @Marcus-K 

 

Take a look at your local and surrounding masts via inputting your postcode into the Vodafone status-checker to check what your expected to achieve and to see if there are any known issues with your masts.

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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Marcus-K
2: Seeker

It reports no issues.

 

Screenshot 2021-05-06 164923.png

 

Screenshot 2021-05-06 165135.png

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BandOfBrothers
17: Community Champion

I see from your expected data download speeds showing on the service Checker @Marcus-K @ your getting a bit more than the lowest speed

Unfortunately 4G speeds can fluctuate due to weather , location, population using the masts and mast congestion.

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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Marcus-K
2: Seeker

@BandOfBrothers wrote:

I see from your expected data download speeds showing on the service Checker @Marcus-K @ your getting a bit more than the lowest speed


Indeed. Thank you for the reply, but a bit more than the slowest speed doesn't really do the job though as I was hoping that this was going to be an alternative to the equally appalling speeds I get from my home fiber provider.

 

Just to confirm, before I send it back; on a clear day without weather, before everyone got home from work, this was the result, so it's unlikely to be better than this, is that a fair assessment?    

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BandOfBrothers
17: Community Champion

Have you ever used a phone with a Vodafone sim card in where you live.

I'm wondering what speeds you got then.

In regards to your current data speeds it can fluctuate when 4G is concerned.

Try rebooting the device.

Have you looked at the Vodafone Gigacube or the fixed broadband speeds Vodafone give such as Vodafone Home Broadband Pro.

It also depends what your wanting to do when connected as to what the speeds will allow @Marcus-K 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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Marcus-K
2: Seeker

@BandOfBrothers wrote:

Have you ever used a phone with a Vodafone sim card in where you live.

I'm wondering what speeds you got then.

In regards to your current data speeds it can fluctuate when 4G is concerned.

Try rebooting the device.

Have you looked at the Vodafone Gigacube or the fixed broadband speeds Vodafone give such as Vodafone Home Broadband Pro.

It also depends what your wanting to do when connected as to what the speeds will allow @Marcus-K 


My Vodaphone phone SIM is equally miserable, I had some forlorn hope that perhaps this would be better, better internal chipset, access to some reserved part of the network, I don't know really.

 

Any other broadband provider at my address has to use the same old copper from the cab to the house, so there is no point switching. As to what I want to do, little is possible with these speeds. Anyway, I appreciate your help but I'll get this sent back. The words "UP TO 150mb" worked very hard on the web page were I ordered this clearly..! 

 

Just for info, I live in a town with a population of 80,000, I'm not in the middle of some moor..! The service, from everyone, is simply very poor.

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BandOfBrothers
17: Community Champion

Ok @Marcus-K 

 

Possibly your in a not - spot or fringe coverage area then.

 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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Marcus-K
2: Seeker

@BandOfBrothers wrote:

Ok @Marcus-K 

 

Possibly your in a not - spot or fringe coverage area then.

 


 I have to conclude so yes. These coverage maps that all networks publish are works of fiction as far as I can tell.

Anyway, thanks for you help, 36 mins on hold with customer services finished and it's going back.

Keep well.

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BandOfBrothers
17: Community Champion

The Status Checker gives an indication of expected coverage but isn't a guarantee of said speeds which is explained in the disclaimer on the Checker page.

That said, Take care @Marcus-K 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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gipjon
16: Advanced member

what on earth is the point in that checker 

4g download speed 3mb to 60mb

3g download speed 1mb to 22mb 

 

you might have well said your new device will work or may not work 

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Marcus-K
2: Seeker

Indeed, and it basically didn't work.

I liked the mention of the disclaimer, 6 pages of marketing claims ending with a single line effectively saying 'none of this might be true of course'.

Anyway, it's going back as I've tested a different network where my signal works better, still nothing close to their claims either however.

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BandOfBrothers
17: Community Champion

@Marcus-K  OK and all the best.

@gipjon the Status Checker is in place to help both a new possible Vodafone subscribers to it's services get a handle on what Vodafone may have to offer and also provide useful information such as mast issues and planned coverage to new and existing customers as a tool.

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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gipjon
16: Advanced member

I understand the idea of the checker and i understand you are trying to help the customers but 4g is between 3mb and 60mb what use is that to a customer to help them decide if the unit is for them . That would be like buying a new electric car . The advert read max speed varies between 3mph and 60mph . You need the car to do a lot of miles on the bypass at 50mph . Would you buy the car with the information you have . The simple answer is no . This sales info is wasting customers time and is creating more unhappy customers and adding them to the list . The national Vodafone's average 4G download speed is 22.4Mbps. Which means the average customer will get between 10mb and 30mb download 

I also ran that checker and got the exactly same speed reported . Does that also mean every one get the same info

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