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Secure Net Incorrectly blocking company website

AlexTheory
2: Seeker
2: Seeker

Many vodafone users are unable to access our site due to non-private connection problems
We are using CloudFlare certificates, only with vodafone mobile + iOS Safari line gives problems

The website is: https://alextheoryplatform.com/login

4 REPLIES 4

Pluginz
4: Newbie

I am able to access your login page ok 🙂

It might be worth looking into disabling IPv6 on the Cloudflare APi Zone settings to see if it makes a difference. Maybe.

Good luck bud.


Beth
Community Manager
Community Manager

Hi @AlexTheory! I've raised this under INC000004844637. Once we hear back from the team, we'll let you know here 🙂

Thank you very much,
I look forward to hearing from you, hoping in the shortest possible time :Smiling:

Gemma
Community Manager
Community Manager

@AlexTheory - thanks for your patience while our Support teams reviewed this. They've now confirmed the site has been reviewed and reclassified. Please allow up to 24 hours.