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17-09-2020 12:16 PM
Why does Vodafone Mobile LTE, UMTS, HSPA+ and EDGE etc all turn off (yes, turn off) every time I try to host a Zoom meeting.
I am using a dongle for mobile broadband on a laptop at home and yet can use InDesign and Word etc with huge docs and operate my work desktop via another server all at the same time.
But Vodafone is totally incapable of keeping me connected to Zoom for longer than 30 seconds.
It is virtually un-useable.
I am about to lose my job because I cannot host meetings.
Any advice before I start looking for an alternative broadband provider?
18-09-2020 10:55 AM
Hey @Mug-2020 I'm sure we'll be able to help you keep connected. As you're using a mobile connection, pop us your full postcode and we'll be happy to check your local network coverage. If you'd prefer to provide this information privately, you can add it to your personal information (then only our moderators and you will be able to view this), or by popping us a private message through one of our social channels and we'll take a look 👀