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vodafone 3G mobile hotspot internet stops working

lukefowler20233
2: Seeker
2: Seeker

i have a vodafone mobile wifi hotspot, sometimes the data stops working and the only way to get it to work again is to restart it

4 REPLIES 4

AnnS
17: Community Champion
17: Community Champion

I suspect your problem here is the device is going into sleep mode @lukefowler20233 

 

After 10 minutes of inactivity, to conserve the battery the device will go into sleep mode and will need to be woken up by pressing the power button, the display will then briefly illuminate and you will have WiFi access.

 

To prevent this happening connect with a mains or USB charger, and the device will wake up as soon as a request is made to access the internet.

 

Take a look at device guides for more information here: Device Guides 

it is always plugged in, it still broadcasts wifi, it is the 3g that stops working

AnnS
17: Community Champion
17: Community Champion

In that case @lukefowler20233 , you have a network issue.  Vodafone will also be shutting down 3G during this year.

 

Follow the steps and provide an example with your postcode here: Network Issues 

thats not good, that means my wifi hotspot which is only 6 years old will be useless soon