Out in the sticks, I use a 4G modem/router (TPLink Archer MR200) for my Internet connection. It points towards a mast 2km away (eNB ID 512876 - LTE, I think). The connection is fair (50-75%) most of the time, but it drops several times a day for long enough to require a modem power cycle to re-establish it. The times of the outages vary, but around 08:30, 16:30 and 23:30 I can almost guarantee that a drop will occur. It looks as if each time a new netadmin comes on shift, he starts by resetting something (or the cleaning lady needs to plug in her hoover 😏).
Template info:
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?
This is a static MiFi setup.
2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs?
NG33 4LF
3) Does the issue occur if you try your SIM card in a different phone?
Not tested; using a new SIM made no difference.
4) What errors are seen or heard when the issue occurs?
The connection drops on all devices connected to the router. There is no apparent change at the modem - the same lights show.
5) Does this happen on 2G, 3G, 4G or all?
The modem is set to '4G preferred' and is always using 4G when I check.
6) When did you first notice this issue?
When I moved the modem to point at this tower when the signal from the nearest one (eNB ID 511966 - LTE) stopped a couple of years ago.*
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?
Intermittent: at least three times daily, within an hour of 08:30, 16:30 and 23:30.
* I would much prefer to use this line-of-sight tower, but it looks as if it's designed primarily to serve a stretch of the A1, so polarized north-south. I'm east of it and can no longer get a usable signal from it.
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