cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

5G data slow or not working

AndyMilner
2: Seeker
2: Seeker

This 5G mast has never worked properly since being installed earlier in the year. Phone calls are ok but 5G data won’t work, I have to switch back to 4G manually to use data. I’ve tried other family members phones on Vodafone all with the same issue. 5G signal is shown at full strength. The mast is situated in Shaftesbury Avenue Worthing in Worthing Leisure Centre. Phones work fine in other areas where 5G is available.

1 REPLY 1

Jason
Moderator
Moderator

Hi @AndyMilner. We understand how concerning this must be. To take a closer look into your postcode of concern and serving network tower, can you please pop our Social Media team a message?