Client Website Blocked!

[ApexWeb]

Hi there,

My clients website, ascollections.co.uk, is flagging as unsafe or inappropriate via vodafone secure guard. We've checked everything server side and site reputation and this is affecting their business. Can you please verify and reclassify it so that they can continue with their routine posting and such like?

Thanks!

[Mark]

Hey @timgaunt I've checked your site via a Vodafone mobile connection and experienced no issues with accessing the site. When trying to access the site were the test devices you mentioned all in the same location?

[timgaunt]

Thanks @Mark, it's interesting, I went out of county on the weekend and the site was accessible without an issue. We are getting multiple reports from customers that they can't log in and we've tried from different mobile devices in different locations. It seems ok today.

[timgaunt]

@Mark after a week of no reports, it appears to be happening again today. We have had 4 different users report issues accessing the site, all have been using Vodafone on a 4G network. I have two phones also on Vodafone, one works, the other doesn't. What information do you need from us to help you identify the issue?