Couldn't access data abroad

[marktko]

Hi all. 

I go to Turkey several times a year and usually stick to WiFi to avoid charges. Last month was there and decided to pay for use one day as were going on a long walk and needed maps. I switched roaming on and could call and text but couldn't get on Internet or any web apps etc as it said I was offline.

I was on Turkish Vodafone network. Is it anything to do with the access point settings?? 

Any ideas anyone. Am back there in three weeks and will probably want to use again the odd day.

Cheers all

[Thomas_H]

It's hard to say without being able to do some troubleshooting. If you have full use of your data while you're in the UK you won't need to update your APNs.

First things I would check before you go away is: do you have any bars that might restrict roaming? Are there any spending caps that might be limiting you?

You can check these via your online account or the MyVodafone app.

[marktko]

Thanks didn't have any bars on as just checked. 

Only just found that part of the Vodafone app and clicked it to test and have now switched it on so need it to activate before I can turn off!

I also had monthly spend cap set at 39.33 presume that's a default