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Full 4G but no internet connection

Cupcaik
2: Seeker
2: Seeker

Hey I've been having this issue for a while now. My data has been pretty solid everywhere else however when I go to the gym I have no internet; this is despite having full 4G bars. I've even changed phone and the issue still persists. I've asked others in the gym and they can connect fine.  Any help? Thanks. 

 

Postcode for the gym is CV4 9XL.

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Are the others also on Vodafone @Cupcaik 

You can check expected connection in a postcode via Network-issues-initial-checks-and-template and also a template you can paste back here for the Vodafone Social Media Teams to look at.

Sometimes different phone's are better at holding onto connection @Cupcaik 

 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

kbrown
3: Seeker
3: Seeker

Have you tried using the device with a different SIM? It might be an issue with the card you are currently using, so I recommend ruling that out, and if the card is the issue you can replace your SIM here.