We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hello, one of our websites are blocked by Vodafone mistakenly, it requires users to prove that they are over 18 before gaining access to the site. The site does not contain any age restricted content.https://www.daydawn-nursery.co.uk/Can you please c...
voxi is throttling youtube streaming, i know it is throttling because a speedtest shows i have 17mbps connectionvpn traffic is also been throttledvodafone, you have lost a customer, i am going to smarty and you are getting reported to ofcom
Is CSD still available on the network, we had a good connection until recently and trying to work out if vodafone have turned off the network or something else could be the cause, i'm looking at over 50 sims affected. We use modem to modem connection...
HiSonos recommend static IPs for speakers outside of the address pool. I have the HHG2500 router and I can't seem to do this. Is it possible?
At night, I block my 12 yr old daughter's ipad (non 4G) and iPhone (no SIM) so she's not up all night on You Tube or TikTok etc. Imagine my surprise when I hear talking coming from her room at 3am. Despite blocking both devices and sites on the Voda...
Hello, in the last few days I received dozens of messages from Vodafone about a network fault. I might have subscribed for updates to the fault at that specific location but something is going wrong since I received dozen of messages about that fault...
My wifes mobile number was previously on the Vodafone UK network and was ported out around 2 years ago to ID mobile (which runs on the three network) since then some people who are on the Vodafone network cannot call my wife and get call failed (iPho...
I am having issues when trying to use whatsapp's web application. I am unable to scan the QR code they provide. I have already contact their support team and they have asked that I do a few troubleshooting step which I have and provided evidence of i...
According to the network maps we should be in an area with excellent 4G and strong 5G, yet we barely get 1 bar signal in the house - it's a new-build so hardly a signal blocker. Even in the garden the signal is week and data isn't good enough for a T...
I'm on holidays in Thailand, roaming with a Irish vodafone sim. Up to a few days ago it worked perfectly but yesterday it stopped working.Any time I try to make a call I hear a thai recorded message saying "you have dialled the wrong number" or somet...
