We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
My phone with vodafone sim appears to be resolving some urls to IP addresses within the range 90.244.156.0-255 (which appears to be owned by vodafone) instead of their normal IPs. Some examples I've noticed are: - cdn.fuseplatform.net to 90.244.156...
hi there i have honor 70 and just in the last 2 days my internet keeps going off i can still ring out some times the signal goes off only 999 calls for a couple seconds or so but will not load any web sites at all even with the 4g is showing / going ...
My question is, if you have a network issue, and you’re on Voxi can you talk to Vodafone customer services about it?So i don’t have a fault exactly, but I do live in an area of virtually no coverage by both Vodafone and o2, it’s a large area of poor ...
I’ve just changed to Vodafone as they were the only network showing good 5G connection in Woking. It turns out that, despite their coverage checker showing good 5G service indoors and out, there is no 5G in Woking. my 4G speeds on speedtest are good,...
Thousands of pensioners {And people who can't afford a SMART PHONE} will end up with a reduced SERVICE FROM VODAFONE from 3G to 2G AT THE SAME PRICE as you pay now ?? THEY TOLD ME I would be better of Upgarding to a G4 Phone DO I SEND THE BILL FOR...
Post Title: HA2 Harrow 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Wherever I use to get 4G I only get 3G 2) What is the full postcode HA2 0NQ of where the issue occurs? If you don't want th...
Christmas before last I treated our family to three Moto G Pro's. Seemed like a nice large format phone with stylus and they've been brilliant. Now Vodafone keep pinging me by email and SMS about the turn off of 3G and when I follow the instructions ...
Hello Team Vodafone, We need your assistance with following query. We use Arkessa/Wireless Logic eSIM cards and connect to your network via LTE-M/NB-IoT connectivity. Recently, our watches could not connect to your network and asked following to Arke...
I keep getting messages about 3G being switched off. in my village 3G is the main signal with 4G kicking in occasionally. Will the 4G signal be improved to cover the 3G only area? thanks.
Hi I am having signal issues. My 4G keeps dropping to 2G or 3G?
