We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
According to the network maps we should be in an area with excellent 4G and strong 5G, yet we barely get 1 bar signal in the house - it's a new-build so hardly a signal blocker. Even in the garden the signal is week and data isn't good enough for a T...
I'm on holidays in Thailand, roaming with a Irish vodafone sim. Up to a few days ago it worked perfectly but yesterday it stopped working.Any time I try to make a call I hear a thai recorded message saying "you have dialled the wrong number" or somet...
Hi Vodafone UK community,I've recently switched to Vodafone and I haven't managed to connect to 5G. Is there any reason why I wouldn't be able to do so using a iPhone 13 Pro with a Vodafone eSIM while going about in central London? Trying to figure o...
In areas I get 4G service speeds are fine, though when it falls back to 3G the speed is so bad that I may as well use 56k dial-up! Takes an age to check emails or even load a webpage.. YouTube is pointless to even try. Any reason this could be like ...
My phone with vodafone sim appears to be resolving some urls to IP addresses within the range 90.244.156.0-255 (which appears to be owned by vodafone) instead of their normal IPs. Some examples I've noticed are: - cdn.fuseplatform.net to 90.244.156...
hi there i have honor 70 and just in the last 2 days my internet keeps going off i can still ring out some times the signal goes off only 999 calls for a couple seconds or so but will not load any web sites at all even with the 4g is showing / going ...
My question is, if you have a network issue, and you’re on Voxi can you talk to Vodafone customer services about it?So i don’t have a fault exactly, but I do live in an area of virtually no coverage by both Vodafone and o2, it’s a large area of poor ...
I’ve just changed to Vodafone as they were the only network showing good 5G connection in Woking. It turns out that, despite their coverage checker showing good 5G service indoors and out, there is no 5G in Woking. my 4G speeds on speedtest are good,...
Thousands of pensioners {And people who can't afford a SMART PHONE} will end up with a reduced SERVICE FROM VODAFONE from 3G to 2G AT THE SAME PRICE as you pay now ?? THEY TOLD ME I would be better of Upgarding to a G4 Phone DO I SEND THE BILL FOR...
Post Title: HA2 Harrow 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Wherever I use to get 4G I only get 3G 2) What is the full postcode HA2 0NQ of where the issue occurs? If you don't want th...
