Latency

[JAMSROO7]

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Hi I’m a Vodafone business customer and my bqm looks flawless. But when I use pingplotter there’s a lot of latency when pinging their domain. Also when I ping any device on my network there’s huge ping spikes regardless what it is. Also I have a Sonos speaker system and sky Q.  Could I have created a network storm and if so what are the solutions. Thankyou.

[CallumR]

Hey @JAMSROO7 thanks for reaching out to us. So that this can be looked into for you, can you please reach out to our Business team directly by calling 191 or 0333 3040 191 from your Vodafone number. They'll be able to go through tests on your services to find the cause. 

[JAMSROO7]

Hi, Callum. Thank you I’ll give them a call and let you know how I got one.