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Hi when I was in Italy the other day my 5G failed to activate. I have to leave today for Italy again. I need it to work. I have been on MyVodafone and have checked all my phone settings and cannot see anything wrong. I have also tried calling Vodafone who don't have any active support to talk to. Can anyone help me?
There is a list of where 5G is available in Italy here: Roaming in Europe but you should be be able to access 4G.
If you are on a plan taken out before 11 August 2021 or on a plan with 4 extra benefits there will be no extra charges in Europe. Further information here: Charge Checker