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27-06-2022 02:20 PM
My business website - thisisnt.co.uk - is being blocked by Vodafone.
I can access it using a VPN and using mobile data, just not my regular broadband connection.
I have been in contact with Vodafone, and the 2nd Line HBB team did do something that got it working for a couple of days, but now I can't get on again.
Clearly this is more than a HBB issue, for some reason my site is blocked.
Is there any way I can message the correct department at Vodafone without having to explain the issue every time?
29-06-2022 10:16 AM
I've just spent over an hour with someone on chat about this. They got it working for 5 minutes. Now I can't get on again. Can anyone else on Vodafone see my site?
29-06-2022 04:28 PM
@Nige117 - are you getting an error message when you're trying to load it through your Vodafone Home Broadband?
29-06-2022 04:30 PM
Hi Gemma
Not at error message, the connection just times out.
30-06-2022 11:26 AM
Thanks for letting us know @Nige117 - has anyone else reported issues accessing the webpage?
So we can look into it further, please come and have a chat with my team via social media - just remember to include a link to your post and your community username, then you won't need to repeat yourself 🙂
30-06-2022 11:47 AM
Thanks Amanda. Nobody else has reported issues, but then, I don't know anybody else on Vodafone to ask. I'll get in touch via social.
30-06-2022 04:07 PM
Thanks @Nige117 🙂