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My clients website is being blocked by SafeNet

TheNorthernWeb
2: Seeker
2: Seeker

My clients website is being blocked by safenet: [Removed] I see a lot of other users with the same issue, please can you reclassify the website so his customers on the vodafone network can get access to the website, thanks!

 

WhatsApp Image 2024-07-16 at 13.51.37.jpeg

[MOD EDIT: This post has been edited to remove inappropriate content please see Community Guidelines]

6 REPLIES 6

Effie
Moderator
Moderator

Hey @TheNorthernWeb I hope you're doing well. If you pop your website into this checker here then you'll see that there are multiple security flags. We would need those to all be cleared before we can raise a reclassification case. 

Hi Effie, These are being reported as false positives, I'll try to clear them as best I can before resubmitting, thanks.

Thanks @TheNorthernWeb 😊

TheNorthernWeb
2: Seeker
2: Seeker

Hi @Effie, we've removed are website from those lists as they were reported as false positives, please can you submit a reclassification case for us now? Thanks very much!

Thanks for your patience @TheNorthernWeb - We've had an update to advise the site has now been reclassified. Please ask users to clear their cache and cookies and then try this again. 

Janey
Moderator
Moderator

Thanks for getting back to us @TheNorthernWeb Your website has been submitted for reclassification under INC000005198008 👍 As soon as we have an update, we'll let you know here.