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16-07-2024 02:06 PM - last edited on 16-07-2024 02:33 PM by Effie
My clients website is being blocked by safenet: [Removed] I see a lot of other users with the same issue, please can you reclassify the website so his customers on the vodafone network can get access to the website, thanks!
[MOD EDIT: This post has been edited to remove inappropriate content please see Community Guidelines]
16-07-2024 02:44 PM
Hey @TheNorthernWeb I hope you're doing well. If you pop your website into this checker here then you'll see that there are multiple security flags. We would need those to all be cleared before we can raise a reclassification case.
16-07-2024 02:48 PM
Hi Effie, These are being reported as false positives, I'll try to clear them as best I can before resubmitting, thanks.
16-07-2024 04:06 PM
Thanks @TheNorthernWeb 😊
17-07-2024 08:37 AM
Hi @Effie, we've removed are website from those lists as they were reported as false positives, please can you submit a reclassification case for us now? Thanks very much!
18-07-2024 02:17 PM
Thanks for your patience @TheNorthernWeb - We've had an update to advise the site has now been reclassified. Please ask users to clear their cache and cookies and then try this again.
17-07-2024 10:21 AM
Thanks for getting back to us @TheNorthernWeb Your website has been submitted for reclassification under INC000005198008 👍 As soon as we have an update, we'll let you know here.