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23-12-2024 11:36 PM
When people sign up to my emails I request 2 step verification to confirm sign up.
i have been informed the when Vodafone users click the link on the confirmation email they get a over 18 content warning.
there is no over 18 content. This email triggers a mailerlite email which delivers the link to my lead magnet (a strategy pack).
see attached the page warnings Vodafone users received while on 4G
24-12-2024 10:48 AM
Hey @LucyHorden I hope you're doing well 😊 Do you have a site address I can check, to see why it is being flagged as Adult Content?
24-12-2024 12:46 PM - last edited on 24-12-2024 01:22 PM by Effie
Yes that would be great thank you!
its [Removed]
and the lead magnet is [Removed]
thanks so much!
[MOD EDIT: This post has been edited to remove off topic/personal information/inappropriate content please see Community Guidelines]
24-12-2024 01:22 PM
It would need to be a legitimate website address in order for us to investigate @LucyHorden If you have a link that automatically signs people up to mailing lists or subscriptions, we will leave these blocked to protect our young and vulnerable customers. If you have a website that needs unblocking, please pop over the website address but if it is just the link you previously sent, we won't be able to unrestrict this at this time
25-12-2024 11:06 AM
Hi Effie, it’s a 2 step authentication subscription sign up form, so once they input their email, they have to also click the confirmation link that is sent to them via email. Therefore you are not automatically signed up- you have to basically sign up/ approve this sign up twice.
can the block on my confirmation link please be removed?
25-12-2024 01:11 PM
Thank you @LucyHorden. To double-check this, I've raised the above URL to our Network team under the reference INC000005459855. We'll let you know as soon as there's a response, so do keep your eyes peeled.