Urgent Help! Website blocked by vodafone

[Simonaciadis]

Hi team, @Steph 

My website https://moosstudio.com 

I wanted to bring to your attention that our website, https://moosstudio.com, is currently being blocked by Vodafone, incorrectly categorized as an 18+ website. It functions properly on Wi-Fi and other networks, but Vodafone is presenting an issue. We urgently need assistance in resolving this matter.

I have https enabled and SSL certificates (can be checked on 

[CrimsonLiar]

Yup, that's restricted alright - (and incorrectly by the looks of things).
I have to pass comment though that the site design is not good (the mobile layout is better).  There's an awful lot of content that takes some real hard work to reach!  You might want to blind-test the site on a few consumers!

[Simonaciadis]

Hi,

Appreciate your feedback. We're actively working on a web design update, but our immediate focus is resolving this issue.

[Robyn]

Hello @Simonaciadis 

Thank you for raising this to us. We have raised your website now to be Reclassified and we'll keep checking for updates. As soon as we have any updates, we'll drop another message here for you 🙂

[JaneyR]

Hi @Simonaciadis Thanks for you patience! We've reclassified your website so it should be full accessible now. Please could you check this and let us know the outcome?