Urgent - Secure Net incorrectly blocking company website

[anselina]

Hi,

We have received several reports from our customers on the Vodafone network that they are unable to access any pages on our company's domain: https://docsend.com. Our SSL certs are properly set up, and it appears that Secure Net is wrongly blocking our website due to a misclassification. 

Can you please look into this and help re-classify our website?

Thanks in advance,

Anselina 

[Effie]

Hey @anselina I hope you're well! I know how important it is to have your company domain accessible. 

So we can get this raised, please drop a message to our Social Media team here with a link to this thread and a screenshot of the error message seen when trying to access the site.