We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Issue:Unblock/Whitelist Domain "qrcodes.pro" Hello, We have been receiving multiple reports from Vodafone users accessing my company's website. The domain "qrcodes.pro" has been flagged as a phishing/malware site in your security solution. Unfortunat...
is welcome@uk.vodafone.co.uk a legit vodafone email adress?
Hi there, Our website; www.aquaswitch.co.uk is being blocked by SecureNet and Vodafone 4/5g is it possible for you to remove this? Our sites being blocked, and our customers are struggling to get on now that use Vodafone. Would you be able to resol...
We receive our phone signal from a mast at CW6 9RY. Please note this is the mast not my postcode. The mast was down in July and has been completely out of service from August 2nd. Vodafone just say they are working on it and each time we have contact...
Hello, I'm the manager of https://qrfy.com and we have received some complaints from our customers saying that when they try to scan the Dynamic QR code from our websites they see a message saying: Secure Net has blocked the content. I'm attaching i...
Hello, our recruitment agency www.irvingscott.com is being incorrectly flagged as spam/adult /dangerous. Please advise how to fix this. Many thanks, Adam
Hi,Similar to other recent posts on this forum, we've found our website(s) are being wrongly classified as containing adult content. The report we've received doesn't specify which of our websites is being blocked or if it's both and we've been unabl...
Hi Our site https://personaparlor.com is being blocked by vodafone, it appears our SSL certificate is being replaced by one from Allot? The site is work across all other networks, why is it being blocked for vodafone customers? Thanks
Hello, our company website www.faceit.com is being blocked by Vodafone since yesterday, stating that the SSL certificate is not valid.The SSL certificate is valid, this is happening only when using the Vodafone mobile network. Would it be possible to...
Normally the 4g signal is good in CW6 area but currently there are major problems. Had no service at my home address for 6 days including several phones and home broadband. Whereas this may sound refreshing it is now starting to create difficulties. ...
