Network queries
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Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now?  It’s important that you give us as much i...

Tash by Moderator (Retired)
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Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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Tash by Moderator (Retired)
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Why is vodafone blocking a website?

I have a spam filter on which sends some emails to an external quarantine. https://cloud.cleanmail.eu/Vodafone does not let me access this site. Can anyone help?Thank you

CDDC2023 by 2: Seeker
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Vodafone's Secure Net is blocking zfrmz.eu

    I'm contacting you from Zoho.com and one of our Domain (zfrmz.eu) is Blacklisted. We request to remove our domain (zfrmz.eu) from your blacklist and also please provide the reason for this blacklist so that we would be able to take appropriate ac...

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zoho by 3: Seeker
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Using Vibre with an iPad

I have an ipad with an unlimited data plan on Vodafone. I have been using vibre to make phone calls with it and the service so far has been great except for one thing. That is I can’t seem to receive any incoming phone calls. The problem seems to be ...

Voxi - Not connecting to 4G

I've been using VOXI for a few years now, and I've never had 4G connection. No matter where I go, even in other countries, I'm always stuck on H+. I'm now on my third phone, a Pixel 6, using VOXI, and still, no 4G (or even 5G) connection.What's the i...

Arbrax by 2: Seeker
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Receiving calls from abroad

Hi, I have a relative in Norway who has been unable to text or call me on either of my phones (an ancient Nokia 6310i and a Samsung Galaxy A33) since I moved my contract away from Vodafone about a year ago. My provider wasn't able to fix the issue so...

Network coverage where I live is now useless

SoI was a EE customer for years since Orange and a couple of years back I switched over to Voda.  Now the service has deteriorated so badly over the past few months that I am happy to get a 4G with one bar (meaning kb connections) or H+ with very slo...

M26 - Manchester

Post Title: M26 Manchester 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?Yes -in one location. If I move 100 yards down the road in either direction, the signal starts to improve 2) What is the ...

Website blocked by Vodafone

dispatchweekly.com/ has been blocked by vodafone for the last couple of weeks, it was fine before. The site hasn't been backlisted and it is 100% legit. can you please unlock it ?

Network status checker

Why does the status network checker not work.I get a map of my location flash up very briefly then it changes to a red shaded blank screen

Mattyjoe by 2: Seeker
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