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18-07-2024 07:30 PM
Hello, My client has notified me that their website is being blocked by users when trying to access the website using Vodafone on the mobile. Users are seeing: The Connection Is Not Private.
Even though we have an SSL certificate installed. This is the website: https://ccha.biz/
From similar posts, I think you need to reclassify the website?
Solved! Go to best answer.
24-07-2024 10:24 AM
Hi @cudedesign We have an update 👍 Your website has been reclassified, please allow 24 hours for this take effect. If you need help with anything else, just let us know.
19-07-2024 05:21 AM
The Vodafone Social Media Teams read all posts so should be able to help with this, and or speak to them directly via Facebook or X.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
19-07-2024 09:35 AM
@cudedesign blocked.org.uk says that this site is not being blocked, https://www.blocked.org.uk/site/https://ccha.biz/
19-07-2024 11:14 AM
Hi @cudedesign Scanning the URL via VirusTotal it does come back clean, and as mentioned previously, the site isn't reporting as blocked. If you can please provide a screenshot of the error users of our network are facing when accessing the site, we can look into things further.
21-07-2024 12:15 PM
Hello, Thanks for coming back to me. Please see the image attached.
24-07-2024 10:24 AM
Hi @cudedesign We have an update 👍 Your website has been reclassified, please allow 24 hours for this take effect. If you need help with anything else, just let us know.
24-07-2024 06:26 PM
Thank you!
19-07-2024 10:26 AM
Thanks, what could be the cause then? As people using Vodafone are definitely being blocked.
19-07-2024 10:46 AM
@cudedesign Did you call VF helpdesk?
22-07-2024 12:41 PM
Thank you for the screenshot @cudedesign. I've raised the URL in question to be reviewed under the reference number INC000005202098. We'll let you know as soon as there's an update, so do keep your eyes peeled.