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19-08-2024 09:24 AM
Hello,
A client's site is having issues for those using Vodafone as an ISP - it intermittently throws the error that 'Your connection is not private'. The site is correctly secured with HTTPS and SSL.
This error has only been reported by those using the Vodafone network.
Screenshot:
Thank you
03-09-2024 08:38 AM
Hi Lucy,
This is indeed happening over a Vodafone UK network, and the client has confirmed that he is using Vodafone Secure Net.
03-09-2024 12:03 PM
Hi @noah-TiF Thanks for bring this to our attention. I've now raised this to be looked into further, the reference is INC000005272352. The team will confirm if your URL needs reclassifying and as soon as we have an update, we'll pop you another message here.
04-09-2024 02:13 PM
Hi @noah-TiF. Thank you very much for your time and patience. The team have just updated us and the website has been re-classified now. Please try to access it now using a Vodafone network.