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Vodafone is blocking my website even it is secured with verified SSl

Chillfrost
2: Seeker
2: Seeker

Hi,

Our customers who is using vodafone internet are unable to access our site which getting error says "Your connection is not private".

Our site is working fine on all other networks and broadband except many vodafone users. This really hurts our business and we need it fixed please.

Site URL: https://chillfrost.co.uk

 

3 REPLIES 3

Effie
Moderator
Moderator

Hey @Chillfrost I hope you're well. I've checked your site and it has been flagged as 'Malicious' by several security vendors due to malware being found on it. You can see this for yourself here. We would need you to clear the site of all of these flags before we can raise a reclassification case for you. 

I have clear the site , can you please check it and remove the restriction 

Janey
Moderator
Moderator

Thanks for getting back to us @Chillfrost 

VirusTotal still flags your site as malicious by one vendor, you'll need to chase this up before we can get a case raised. Let us know when it's been done, we can then get this sorted for you.