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05-03-2024 01:58 PM
To Whom is relevant
we manage a clients website it technically isn't customer-facing, but it is stopping our client from being able to manage there business as its being blocked.
Can you assist with reclassification or provide an email address to email reclassification requests.
06-03-2024 02:43 PM
Hi @sotech Thanks for confirming the affected URLs, I've checked each one and all have flagged as malicious or phishing, you can confirm this through VirusTotal. We can definitely get this raised but we need the sites to show as clean, otherwise the requests will be rejected. You'll need to raise this to who ever manages the sites and drop us another message once the flags have been cleared.
06-03-2024 02:44 PM - edited 06-03-2024 02:46 PM
well vodaphone is showing them as over 18 content not viruses ? And they are brand new sites clean built there is no malware or viruses left on them, and on brand new servers.
They where compromised 4 weeks ago and have been sorted since.
06-03-2024 03:39 PM
I appreciate you're keen to get this sorted but if I raise this our Network team, they'll complete full checks and reject it. Please could you look into the flags? Once showing as clean, we can get the reclassifications raised for you.