cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Why is vodafone blocking my website?

jackhood9
2: Seeker
2: Seeker

Hi,

 

My website https://ce-tech.info/

 

Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!)

 

It works on wifi and O2 networks, but vodafone is giving an issue.

 

I have https enabled and SSL certificates (can be checked on 

 

Please can this be fixed Screenshot 2022-08-16 at 09.46.26.png

 

 

159 REPLIES 159

Effie
Moderator
Moderator

Hey @jackhood9 I've raised this for you now and our team will investigate. Once we have an update from them, we will let you know! 

Hi @jackhood9 The IP team have resolved this issue now. Please clear your cache and cookies and try loading the website on the Vodafone network. 

I have the same problem.  Why is Vodafone blocking https://sentinelactive.com? A test shows that everything is ok: https://www.whynopadlock.com/results/0aa3bc96-76d0-4ef2-ba5e-4fea90c6ccaf

Gemma
Community Manager
Community Manager

@sparkiuk - Is your website under maintenance at the moment. We've tested it on a few different connections and it's showing that it is. 

Hi,

Are you able to help me with this issue. Our newly launched magento 2 website www.ekofuel.org

is being blocked by Vodafone. We have just changed from magento 1 which was not blocked by vodafone for the same content.  when trying to access the website via vodafone it states that it's an 18+ website . The website displays successfully on wifi and O2 networks.

I hope you can help

Regards,

Rob.

Hi @Rob2023 👋 Thanks for bringing this to our attention. I have raised this with our back office teams for review, as soon as we have any news we will be back in touch with you here.

Ok, we will wait to hear from you.

 

thansks

Hi,

Do you have any progress news for this issue please?  The website is still saying "To see the content, confirm your over the age of 18".

 

many thansk

Gemma
Community Manager
Community Manager

@Rob2023 - I'm sorry for how long this is taking to be reviewed. I can see it was raised for you under reference : INC000004879417. I've chased an update for you and we'll let you know as soon as we've had a reply.