Why is vodafone blocking my website?

[jackhood9]

Hi,

My website https://ce-tech.info/

Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!)

It works on wifi and O2 networks, but vodafone is giving an issue.

I have https enabled and SSL certificates (can be checked on 

Please can this be fixed 

[zoeballz]

p.p.s. It would also be nice if we could correct our spelling mistakes on these pages 😄

[Mark]

Hey @zoeballz, apologies for the time it's taking to reply to yourself and everyone else in this thread. When we raise a case for a site to be investigated, this investigation can take up to 7 working days to complete, this is to allow us to make sure the information we provide is accurate. 

With regards to the parties we use to help us classify sites, I've reached out to our team who deal with these requests and will be in touch as soon as they reply. 

Apologies for any inconvenience this delay may have caused.

[zoeballz]

Hi there,

Well It's been YET ANOTHER WEEK with no actual answers. Do we REALLY have to complain to the ICO's office about your non-compliance ?

[Mark]

Hi @zoe Apologies for our delay in getting back to you regarding the information you've requested. I've reached out to our Privacy team regarding this. They've asked if they can provide the information to you via the email address registered to your Community Profile? 

[zoeballz]

Hi Mark,

Yes an email is fine for me but other people would want to know as well.

Many thanks,

Zoe

[Mark]

Thanks for confirming you're happy for us to supply the information requested via email @zoeballz. Our Privacy team will be in touch regarding this ASAP.
If there's anything else we can help with in the meantime, just let us know.

[Mark]

Our team have updated us regarding your site @SPYERA. This as now been reclassified as computing and any blocks have been removed. Please clear your cache and cookies before trying to access your site and let us know if you have any further issues. 

[zoeballz]

Hi there,

I have FINALLY recieved a so called explanation, which contains NO DETAILS WHATSOEVER about what information you were given when my site was banned.

I MUST INSIST THAT THIS INFORMATION BE SENT IMMEDIATELY OR I WILL BE CONTACTING THE ICO. I will NOT be fobbed off any more. I want to see the ACTUAL data you were sent. The data I was actually sent was dated was dated 7th August 2023. THIS WAS AFTER I ASKED WHY MY SITE WAS BLOCKED AND WHAT INFORMATION YOU HAD BEEN GIVEN WHICH CAUSED IT.

I ASK AGAIN - PLEASE will you send me WHAT I WANT (and am entitled to) and not an excuse.

[Aliascanlen]

Hello - I just checked the original website again (applegrovestudio.com) and it seems to be classified as 18+ again? 

[zoeballz]

Hi there.

Could someone kindly answer my last question please ? It has not been answered for 5 days now. I think all the people who seem to be getting blocked by you lately, deserve an answer, to which we are legally entitiled.

Many thanks

Zoe