We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
I have been using this Vodafone number in London for over a year. I am currently on a trip in Edinburgh and all of a sudden, there’s no service on my phone. I can’t call, text messages, or use internet indoor or outdoor. I can’t regain service sinc...
I don't know where to turn with this. We are with Vodafone because they are the only provider that has ANY coverage in our area (see below). We have the WiFi Calling service enabled but it is inredibly unreliable and we are constantly bombarded wit...
We have received several complaints from our customers in Germany that they are unable to access our website www.seedkitty.com from the Vodafone home broadband service, apparently our site is being blocked by your DNS servers and/or by Secure Net.No ...
Hello,My partner sells pictures of the Isle of Wight, Her website seems to be getting blocked on the Vodafone network.Could someone from Vodafone possibly double check why this is happening and get it cleared please?https://www.mariaward.co.uk/The we...
Hello why has Vodafone started blocking website as 18+ when it’s a golfing holiday website ?https://golftripsalgarve.com
Suddenly not able to go on the voxi website, told my request URL was rejected and given this number 14027493770223062249, can't even get on the website to talk to their support?
Our following websites are flagged as unsafe/18+ on some Vodafone networks across UK and India.https://avakin.comhttps://account-delete.avakin.lifehttps://avakin.com/email-successfully-verifiedActual error message:Site blocked. Connection not private...
Regular issue meaning you cant stream anything, listen to music or browse the internet on what is a main route into london, signal is a complete joke but despite reporting there is no improvement. Anyone else have these issues?
We have a website that is blocked on the vodafone network https://v4.co.ukWe have been in previous contact and have been advised to use https://www.virustotal.com/ to see to logged services marking the site as malicious. We have scanned the server an...
I've set up a WIFI hotspot on my phone (a Huawei P9 Plus running Android 7.0). Devices can connect to my phone fine with WIFI, but then they all report there is no Internet access. Internet works fine on my phone. I have a good 4G signal. I've just b...
