We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
I can't believe vodafone is talking about 5G SA. When I can't get a decent 4G or signal in Dundee City center, where according to all network sites should have 5G. Vodafone is faking all their network coverage and customer team is just there to make ...
Hi, We have several customers, using Vodafone mobile/broadband, report that they are unable to access https://www.mainstay.co.uk/. Can you explain why this is happening and how we can request removal from any blocked list? Thanks
We are experiencing an issue where secret is locking our web applications, this was an issue last year and was resolved but looks to have come back again, we have a number of customers raising this issue with us.Can you please review and whitelist au...
Unsure if this is a network issue, hardware issue or software issue. I have been having an absolute nightmare with the Vodafone data network for the last week or so. Seems to have happened after an update to iOS17 but that could be purely coincidenta...
Hi There,I'm contacting you that our Domain (bluebirdstudio.org) is Blacklisted.We request to remove our domain (bluebirdstudio.org) from your blacklist also please provide the reason for this blacklist so that we can take appropriate action.Thanks a...
Hi all, Recently I ported to Voxi from Lebara(using Vodafone network as well) and a few months ago from Giff Gaff to Lebara. I've been with Giff Gaff for about 6 years without any issues. On lebara I noticed after a while that I wasn't receiving text...
my iPhone X will not accept incoming telephone calls when I am in Spain connected to Vodafone es instead they go straight to voicemail. All other functions work as they should.In UK ( my home Country) when on Vodafone uk there is no such problem.I ...
Hi!I am using a phone currently which is compatible with 4G bands 1 and 3 (2100 MHz and 1800 MHz). I have read that vodafone also uses these bands to provide 4G networks. Is this sufficient for me to get good 4G connectivity in Cambridge, UK?Other ba...
Hello,I am a developer for The Chelsea Laboratory "thechelsealaboratory.com" and have noticed our skin care and beauty ecommerce site is being blocked by Vodafone Secure Net.Is it possible to appeal this and get this resolved ASAP.Many thanks,Jack.
I'm contacting you from Zoho.com and one of our Domain (zfrmz.eu) is Blacklisted. We request to remove our domain (zfrmz.eu) from your blacklist and also please provide the reason for this blacklist so that we would be able to take appropria...
