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06-07-2024 02:16 PM
Hi everyone,
I'm reaching out on behalf of my client who's experiencing a critical issue. Their website https://www.gullyuk.com/ is currently inaccessible to anyone using a Vodafone cellular connection. Users attempting to access the site encounter a "your connection is not private" warning, despite the website https://www.gullyuk.com/ having a valid SSL certificate.
This is not just my Vodafone connection, it appears to be all the visitors to the site accessing via Vodafone. It may not be happening for all of them, but all the failed connections are 100% accessed via Vodafone mobile.
I hope you can assist urgently with this matter as it greatly affects my client's business.
Many thanks
Sush
06-07-2024 02:55 PM
Hello, @Sush2024. I hope you're well. I understand that your client's website is being blocked, and this needs to be resolved. However, I've checked the URL on Virus Total and it's flagged as malicious, so that would need to be cleared first. Once it's clean, we can then raise a request for the site to be reclassified.
08-07-2024 07:47 PM
Dear @Charlotte, All virus cleaned from my end, I am requesting you to raise a request for the site to be reclassified.
Thanks