No network

[Agathesk]

hi, I have bought a new place in London with postcode W8 4JG. I am so upset because there is no network. I have talked to the neighbours who have said it has been like that since a while. I have called Vodafone who said I would receive an update on the 13th Feb. But still no update !  Can this somehow be prioritised. We are talking about an area right in central London! I will talk to the council or raise a more formal complaint  if no update soon. Best 

[BandOfBrothers]

Hello 👋 @Agathesk 

Checking your postcode here https://www.vodafone.co.uk/network/status-checker 

This shows 

I hope this is resolved ASAP for you.

I'm afraid your local council body won't be able to assist with a mobile network issue.

You can raise a formal complaint with Vodafone via https://www.vodafone.co.uk/help-and-information/complaints/code-of-practice