cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Accessing The eForum

bolo
12: Established
12: Established

In order to access my account, I have had to change my password on numerous occasions over the past week. Is there any way that I can stay logged in or stop having to change my password? I have no problems accessing my account on any other site and am a bit sick of keying in 8 digit codes sent to my landline.

1 ACCEPTED SOLUTION

thesoupdragon
17: Community Champion
17: Community Champion

When you log in to the eForum there is a little tick box that says "Remember me". Make sure you put a tick in the box.

It won't bypass the login screen but it will repopulate the text fields for you, so you just hit the login button.

 

Screenshot_2016-01-10-11-49-41.png

TSD. :smileywink:

View solution in original position

11 REPLIES 11

thesoupdragon
17: Community Champion
17: Community Champion

As the main Vodafone Account site and the eforum need to have separate login credentials that could cause even more confusion I would suspect?

 

We can definitely propose a rethink and see what can be done?

😉

If you are an occasional user it is confusing trying to log in, I understand there being 2 different log in's, but both sites look identical.

As said maybe 1 log in & then select where to go.