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Forum Posts

How to reply to an anonymous text

I have received an anonymous text from someone I know who is missing. I have tried sending a message in return but it keeps getting a 'Message Send Failure'. Am I able to reply to an anonymous text and if so how do I do it?

Account suspended abroad

Please un suspend my account. I am abroad and need my phone. There are no arrears. My spend is high because you charge so much for using the phone abroad. Please re-activate my account immediately so that I can continue to pay your extortionate fees.

International calls to the UK

I am located in the USA but want to use my phone to call UK numbers (landline and mobile). Will this incur an international call charge? I feel like it shouldn't bc i am calling a UK number, but then again, i'm calling this UK number from another cou...

Resolved! voice on Sky Q

This afternoon, voice search stopped work. After 2 attempts, recording light came on other status fine. Switched off at the wall, followed through keys same thing happening. 

suenym by 3: Seeker
  • 9639 Views
  • 3 replies
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Resolved! Voicemail PIN

How do I find my voicemail PIN?

jon59 by 2: Seeker
  • 7465 Views
  • 1 replies
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Current hold music

Saw a post from January with the hold music as then, but I think it’s changed since and wondered if anyone knows the new playlist? One is Charlie Puth Light Switch but there’s at least one other one with lots of whistling- it’s bugging me… 

bh99 by 2: Seeker
  • 4093 Views
  • 2 replies
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I NEED TO SPEAK WITH A HUMAN.

DESPICABLE SERVICE BY VODAFONE.. I have been a customer for many years (must be about 20). I am currently unexpectedly in Italy because my dad had a fall whilst on holiday. He has been in hospital for 8 weeks. We are trying to get him flown home thro...

Hevs by 2: Seeker
  • 3717 Views
  • 4 replies
  • 0 thanks