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Age restriction

el15
3: Seeker
3: Seeker

All of my setting both on my iPhone and the Vodafone app are turned off so I have no age restricted content bars on at all, however, my 4G is still blocking content and won’t allow me access. I have restarted my phone too and nothing changes. 

Does anyone know this issue and how to resolve? 

1 REPLY 1

Andy
Moderator
Moderator

Hi @el15 There is a possibility  that the removal of the restriction failed on the network, so we can take a closer look at this, could you please reach out to us via the details here and we will be happy to help.