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24-08-2023 10:29 AM
I've ported a number to asda mobile, and it's gone wrong. Asda's contact page says you can email asda.mobile@help.vodaphone.co.uk , but this address just bounces. Is there a real one where I can get actual support? I appear only able to call the Indian call centre who just lie to get you off the phone.
24-08-2023 10:34 AM - edited 24-08-2023 11:03 AM
Vodafone wouldn't be able help with an ASDA port @climpies
ASDA Mobile are a MVNO operator using the Vodafone network. As ASDA are your provider you will need to persevere with them they have their own Customer Service channels, if you Google ASDA Mobile customer services, there will be some information there.
If you would like to join Vodafone take a look at Voxi, very competitive and you get unlimited Social Media Voxi
24-08-2023 12:40 PM
I was hoping as asda publish an incorrect vodaphone email address for support, there was an actual valid one floating around somewhere.
I doubt I can port to someone else while they have messed up porting in
24-08-2023 01:26 PM
Could try spelling the company name correctly @climpies .
It's Vodafone.