Cannot escape from Vodafone bills

[GGb17]

I receive monthly Vodafone bills showing a small credit on the account.  This is for a SIM connected to a laptop dongle that I last used in 2006.  I have emailed Vodafone, I have used their online chat, I have dealt with people in a Vodafone shop, I have sent the bills back unopened, I have written to their head office - nothing

The bills show a contact email of SSME.Admin@vodafone.com - that fails

The people in the shop suggested that it is on an old system that Vodafone have no access to.

I have received about 220 of these bills, all exactly the same.

What to do?

[Lucy_F]

Hi @GGb17 Thank you for raising this. Can you please contact our team via the contact information found here so we can get this investigated? 

[Sam27]

Sam problem here, I wanted to find out about a bill yesterday so I used the email address on the invoice but it fails (ssme.admin@vodafone.com). It's hard to believe a company of this size can't put a correct email address on their invoices, I suppose I've come to expect that kind of thing from Vodafone though. they were always ignorant to me post-sale, it feels like they just want to get you on board then forget about you.