Ask
Reply
Solution
03-12-2020 05:15 AM
Ask Vodafone Customer service on 191 or Live Chat if they have issued a refund or pop into a Vodafone Highstreet Store @Sferg22
You won't look daft at your bank as they are in place to let you know if the cheque is a genuine one.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
03-12-2020 12:09 PM
Thanks.. Just have no recollection of being with vodafone but will try at bank
04-12-2020 03:19 PM
Hi @Sferg22 We've recently ran a campaign of cheque refunds for customers with older closed accounts that have outstanding credit that needs returning, so it's likely this cheque relates to this. If you're unsure, pop our lovely social media team a message here, and they can help check the validity of this for you.