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I wanted to give a massive thanks to Dan on the customer service team who I rang today (21-01-2020) at 14:11 as he went above and beyond what any rep would ever do. I had no signal at all and I had tried the online chat and they were completely unhelpful so I tried the phone call service instead.
I just wanted to thank him for his patience and I hope he gets the recognition he deserves for being so patient and helpful through a difficult issue especially when he could have just given bog standard responses but instead stuck with me until my issue was resolved.
Fantastic to read some positive feedback which also helps bring balance to the forum and to the support Vodafone do give.
Well done to Dan. 👍
I'm sure the Vodafone Social Media Teams here who read all posts will feed this back too @ASYMONDS440
Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.
Samsung One Ui 2.0 / Android 10.
Samsung Gear s3 Frontier Watch.